Here are a few tips when offering assistance:
listen carefully, but give private time.
Help with everyday tasks like cooking, cleaning and caring for the family
reassure them that they are safe.
avoid remarks like: "You're lucky it wasn't worse" or "be glad it didn't happen to you"
Don't take their anger or other negative feelings personally.
Provide encouragement by telling them that you are sorry such an event took place and you want to understand them.
Enlist the help of your family and friends.
ask them to read this website.
" Your loved on has been involved in an emotionally charged event known as a critical incident. No one is immue to Critical Incident Stress (CIS), regardless of years of experience. You can help them by becoming familiar with some of the signs and symptoms associated with CIS, " described here on through out this website.
International Association of Fire Fighters Local 18 / Vancouver Fire Rescue Services
Information Email: email@example.com